Bonus Policy and Terms of Service
Standard Welcome Offer terms(Bet 10 Get 10): This offer is for new customers only and is available once per household. Max. FreeBet amount: €10 Minimum Deposit and wagering on sport to activate the Free Bet is: €10 Void/cancelled or cashed out bets do not count towards wagering to activate the free bet. Offer valid only to customers making a first deposit of €10 or more. Offer only applies to players who are residents of United Kingdom, Norway, Finland, Germany and Canada. The “Welcome Free Bet” may not be used in conjunction with any other bonus, promotion or offer. The “Welcome Free Bet” must be used at mrplay.com within 14 days of being credited to your account. mrplay.com reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period. Our welcome Free Bet offer is automatic. However, you may personally request not to receive it. If you have not received your automatic welcome bonus after making an approved deposit, please contact our support team. This can be done online while you are playing (click the “online support” button), or by emailing [email protected]. Just remember to state your username. Customers who deposit using Neteller, Paysafe, Paypal, Skrill or Skril 1-Tap will not be eligible for any free bet offer. Free Bet Specific Terms and Conditions: One Free bet token will be awarded once you have made your first deposit and have bet €10 with odds of (1/1) or higher. This bet must be settled within 14 days of bet placement to qualify for the welcome free bet offer. The Free bet can only be used on a coupon with total odds of (4/5)or higher. The maximum value of the free bet is €10. A maximum of one free bet will be awarded in this promotion. Free Bet stake will not be included in any winnings. The winnings from the use of a free bet will not require any wagering and can be withdrawn right away. Singles and Straight accumulators will only be eligible. System bets such as a Trixie, Yankee, “Lucky” Bet etc will not be eligible. Cashout bets will not count towards any qualifying requirements which may be needed for a specific promotion. Bets placed with a free bet token will not be eligible for cashout. A Free bet cannot be exchanged for real money or any other bonuses. Free bets can only be used on Sports and cannot be redeemed on any other online product (Casino or Live Casino etc.) Free bets cannot be split. If you choose not to use the full amount of your free bet, the remaining amount will be forfeited. The welcome free bet offer will expire 14 days from the day it is activated in any new Player’s Account. mr.play may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition or special offer. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required for security reasons, to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances. Please note that mr.play will not exercise this right to amend, modify or cancel any promotion, competition of special offer under this term for players who have already opted into the relevant promotion, competition or special offer, made a deposit in expectation of receipt of a bonus or otherwise commenced play in relation to the relevant promotion, competition or special offer where to do so would affect the ability of these players to: • receive or accrue the relevant bonus; • fulfil the remaining qualifying criteria for the relevant promotion, competition or special offer; • use, access or retain any bonuses already received or accrued, except where the relevant Customer(s) has engaged in fraudulent or unlawful behaviour or where the amendment, modification or cancellation of the promotion is required to enable Us to comply with our legal and/or regulatory obligations..Notwithstanding anything else in this Bonus Policy or any additional terms or rules which govern the provision of any gambling promotion to players, players shall not be prevented from withdrawing: • their deposit balance, • winnings from wagers made with funds in that deposit balance; and • winnings from any bonus which are not subject to wagering requirements or restrictions (or for which wagering requirements or restrictions have been satisfied), except where mr.play is required to prevent such withdrawal of funds in order to comply with legal and regulatory obligations (including anti-money laundering requirements).
Copyright 2019- All Rights Reserved. Mrplay.com is a brand owned by Marketplay LTD, a company incorporated under the laws of Malta. The games on this website are powered and operated by Aspire Global International LTD., a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta MGA/B2C/148/2007 issued on the 17 August 2009 (this license incorporates the previous licenses held by the Company and list the old license numbers with their license dates) and regulated by the Malta Gaming Authority. In Great Britain , the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001). The games offered by isoftbet are approved and licensed by Alderney Gambling Control Commission, license number: 117C2. The current status of operators license can be found at: Gambling Commission. In Sweden, the games on this website are operated by AG Communications Limited a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by Lotteriinspektionen with license number 18Li7458.