Seasoned casino players are always on the hunt for a new gambling destination. In the past couple of years, an online gambling site is drawing in many casino players. During the COVID-19 pandemic in 2020, the turnout for such online casinos increased significantly. The lockdowns have driven the participation of gamblers in online poker tournaments. One of the latest online casinos to gain popularity is Casoola Casino. The online gambling community has been introduced to Casoola Casino recently, and there has been quite a buzz around it. This new site is an addition to the casinos operated by Genesis Global Group, including Casino Cruise, SpinIt, and Casino Joy.
Before trying out their luck at a new casino, players need some important information on how it runs and what are its plus-points or downsides. Similarly, this Casoola Casino review aims to provide such information for the gamblers. From its online poker rooms and free spins games to its legal status in key markets such as the United States of America, this Casoola Casino review contains detailed analysis on every aspect.
Genesis Global has ticked several right boxes to develop Casoola Casino, from its top-end security to its game variety. The review explores these factors to evaluate Casoola Casino based on industry standards and determine its side between the scam casinos and the legit ones. This review also draws attention to the Casoola Casino brand and how it has evolved in terms of legitimacy, gaming variety, and unique offers. This information describes how Casoola Casino gained its popularity within a few months of its launch. It gives insights on the experience Casoola Casino delivers through its entertaining platform to lure customers and keep them engaged with poker, slots, and live casino games.
About Casoola Casino
Welcome to Casoola Casino
Casoola Casino is an online gambling website that offers its services through casino games and live gambling. Launched in 2020, it is the newest online casino to have gained success and become popular among players. Casoola Casino is primarily known for offering monster wins to its players. The brand Casoola is operated as a casino by Genesis Global Limited. This company is incorporated and regulated by the laws of Malta. It bears the registration number C65325, holding a casino operating license number MGA/B2C/314/2015 from the Malta Gaming Authority. The website primarily deals with European customers, which is why it is also licensed by the United Kingdom Gambling Commission, registered as 000-045235-R-324169-008. As of 2020, all Casoola Casino games and operations are regulated by two authorities, the United Kingdom Gambling Commission and the Malta Gaming Authority (for Malta casinos). Besides being the first casino launched by Genesis Global Limited this year, Casoola Casino has also joined its league of online casinos, which include Kassu, Pelaa, Kassu, Casino Joy, Casino Gods, Genesis Casino, and Casino Cruise, among others. Along with the European nations, Casoola Casino is also accessible in Canada and several other countries in the world. It is one of the few online casinos allowing players to enjoy their gambles while traveling.
How Casoola Casino Works
Let the robots guide you
In terms of layout, the website is well-structured and streamlined to showcase every feature properly. It is designed to target the needs of online gamblers and their behaviors. Some players like instant access to casino games, while some like to take part in tournaments. The menus and the feature-lists of the site take care of these needs perfectly. Concerning navigation, Casoola maintains a futuristic theme. It promotes the influence of specialized robots and state-of-the-art gambling technology in its intuitive UI. The overall UX of Casoola Casino delivers a cutting-edge gaming experience, intriguing all sorts of players – amateurs as well as professionals.
Why Gamble on Casoola Casino
One of the most unique ways that make gambling with Casoola Casino interesting is the no-account feature. For players in Finland, it runs a pay-n-play casino. In other countries as well, Casoola operates as a fully-fledged casino supporting a variety of payment options. Most new users are informed of the benefits of a no-account casino by the Casoola Casino team. The customer support staff also provides information on how the casino works. It gives details on welcome bonuses, deposits & withdrawals, and game selection. Casoola builds an alternate universe for gamblers and ensures they can jump to the next section with ease. There is a lot up for grabs for Casoola members, who can earn up to £1500 from 200 Free Spins on selected slots. Finnish players have a better advantage in this online casino because they get a welcome bonus of 100 free spins upon their first deposit. These free spins are provided in the lots of 20 in a five-day week. New players also have the benefit of opening a Casoola account to claim a welcome bonus of £1500 or get 200 free spins on some of the slots. A large bonus is also available as equal splits on the first four deposits.
Play with us and win big
According to this review, Casino casino attracts players with a welcome bonus of up to £300 and 200 free spins. To get this bonus money, players have to make a minimum deposit of £10 to claim each bonus. They also need to meet the 40x wagering requirement. Casoola has created an authentic live casino experience where players can claim up to £100 worth of 100% match deposit bonus. The depositors making a minimum of two deposits and wagering £50 at least in 7 consecutive days can reap a 50% weekend bonus. A player can also activate a 25% deposit boost every month. However, the deposits may become an issue for Skrill and Neteller users, as these e-wallets are not eligible for claiming every bonus.
Casoola Software Providers
Several software development companies are partnering with Casoola to support their casino experience. A plethora of games are available to Casoola Casino players from these game providers. Here’s a list of the gaming software provides for Casoola Casino:
- Net Entertainment
- Play n Go
- Evolution Gaming
- Red Tiger Gaming
- Push Gaming
- Yggdrasil Gaming
- Push Gaming
- NYX Gaming Group
- 2 by 2 Gaming
Additional software service providers include Sky Wind Group, Big Time Gaming, Evolution Gaming, Just For the Win, Foxium, Lightning Box, ELK Studios, Oryx Gaming, and NextGen Gaming.
Casoola Game Variety
Enjoy wide range of games
Every online casino operated by Genesis Global offers a variety of games. The selection of casino games becomes exciting as players get to choose from more than 1,300 options. For those interested in slots, there are dozens of interesting formats in this category. Similarly, the latest table games are also a part of Casoola Casino. The site makes sure that its users can find something interesting at all times. These game categories and variety are designed to suit the gambling styles of different people. With this abundant variety of casino games, Casoola also mobilizes its experience through some must-try mobile games.
Every player has a preference when it comes to selecting a casino game. Casoola has addressed all these preferences and divided its gaming selection into different categories. Players can easily browse through these games and select their favorite ones or new ones. The five main categories of gaming offered by Casoola Casino are:
- Casino Games
- Hot Games
- Live Casino
- Slots and Jackpots
- Game Providers
In some cases, where the customer cannot remember the particular game title, it can be tracked down by selecting the creator of the game. The selection can be made based on the game providers. Players can jump back to the second category and choose from the hottest games trending on the site. These categories are not limited. Several sub-categories can help the players fine-tune their selection of games at Casoola. These gaming sub-categories include:
- All Games
- New Games
- Live Casino
- Popular Games
- Video Slots
- Must Gall Jackpots
- Classic Slots
- Vikings Go Berzerk
- Exclusive Blackjack Green Diamond
- Book of Dead
In the Slots & Jackpots subcategory, there are additional options to choose from, which include popular games such as Legacy of Dead, Royal Seven XXL, Ramses Book Golden Nights, Reactoonz, Fire Joker, and Raging Rex. Similarly, in the Jackpots category, there are more games such as Casino Stud Poker, Holmes and the Stolen Stones, Jackpot Raiders, Leprechaun Goes to Hell, and Dr. Fortuno. The Live Casino menu includes Lightning Roulette, Caribbean Stud Poker, European Roulette, Svensk Roulette, American Roulette, Speed Baccarat, Lightning Dice, and Side Bet City. Thanks to its selection variety, i.e., Blackjack MH, Dream Catcher, Casino Patience, T C Casino, Casino Barbut, Casino Hold’em, Winner’s Scratch, Jackpot Poker, and the classic English Roulette, the Casino Games section attracts most customers.
Casoola Casino – VIP Program
After signing up for this website, players are treated like VIPs. This special treatment is a standard procedure followed by the Casoola team. They ensure that every desire of the players is catered to. This makes Casoola become a favorite to the community of local casino players.
VIP Program – Rewards
Customers’ loyalty is rewarded with an exclusive Casoola VIP program, which provides unlimited access to all the games and the Genesis Global casinos. It also enables the players with a gaming experience that improves with every level along the way. The VIP perks of this program also include exclusive bonuses & promotions, dedicated account managers, and a monthly VIP prize draw. The site also sends some personalized birthday gifts to every VIP player.
Casoola Casino – Bonus
As an observation, in this review, Casoola Casino is falling short in terms of offering bonuses and promotions. The site is not doing that great with a “welcome bonus” and is failing to attract the audience. The welcome bonus is perhaps one of the main factors while people get hooked on an online casino. But, Casoola fails to get its bonus game right. When the player signs up, the casino offers its welcome bonuses after the minimum deposit ($10) is made. At Casoola, its parent company Genesis Global Limited has offered a 100% match bonus. A player can get a £300 deposit bonus and 200 free spins after registering to the Casoola site and making the first deposit. It is recommended that every new customer take this advantage and redeem the welcome bonus and the free spins, which could be further used to increase the chances of winning.
Casoola Casino – Deposits and Withdrawals
While there is a scope of improvement with the minimum deposit bonus offered by Casoola, the casino does not compromise on the efficiency of deposit and withdrawal processes. Under the stipulations of the UK Gambling Commission, it collects the documents of users for verification. After verifying these documents, the users can link a bank account for adding or withdrawing funds from their online Casoola accounts. Every member of this casino gets to deposit and withdraw real money. There are dozens of deposit methods that help these users add real money to their online accounts. These payment methods also allow them to withdraw their earnings. As a bonus, Casoola offers some rewards to the players who make recurring deposits or huge deposits. The details of these rewards are disclosed only for its VIP members.
The wide range of payment options supported by Casoola Casino include:
- Bank transfer/wire transfer
- Credit card or Debit card
- Electronic Voucher
Within these four primary payment options, deposits can be made by using CS MasterCard 1 and VISA credit cards, Maestro debit cards, and e-wallets such as Neteller, Trustly, Skrill, Trustly, Boku, GiroPay, PaysafeCard, Jeton, and EcoPayz. Other payment gateways integrated on the website include Interac Online, iDebit, Sofort, InstaDebit, PayPal, EasyEFT, PayPal, EcoBanQ, Zimpler, and Enter Cash.
Most of these deposit methods are used for withdrawals as well. Casoola users must make a minimum of £10 withdrawal per transaction through these options. They can also make a £5,000 withdrawal per transaction, depending on the payment methods selected. For example, EcoPayz allows £1,000 withdrawals per transaction while PaySafe Card limits it to £200. Every week, the players can withdraw only £5,500, which is a downside for high rollers. Their monthly payout from Casoola cannot exceed £22,000. These withdrawal transactions are processed instantly and are free of charge. The customers find it convenient to get real money deposited in their accounts. Finnish players, however, are limited to using Trustly only for making deposits and withdrawals.
How to Deposit or Withdraw
At the top right corner of the main page on the website, the green button opens a window to offer selections on preferred currency and amount to be made for the deposit. In this window, the user can add the bank account details and follow a few more steps to complete the transaction. The deposited money is immediately credited to the Casoola casino account. At the time of cash out, the customers can follow a similar process and choose from the withdrawal methods and take out their earnings from the online account to their bank account. Both processes are completed in a matter of minutes. Some of the most trusted methods used by Casoola members include VISA, Paysafecard, Mastercard, Sofort, Skrill, Neteller, ecoPayz, Boku, and Instadebit.
Please note that the minimum deposit is £10 and the maximum deposit limit is £5,000 for every transaction. For withdrawals, the minimum amount is £10. However, there is no withdrawal limit for players from the United Kingdom. Similarly, the maximum withdrawal amount is £2,300. These limits are a bit low for online gamblers, and the site needs to make them flexible. The fast payout options of this casino recently updated their process. On April 14th, 2020, the UK Gambling Commission prohibited people from using their credit cards for online casino deposits. It restrained credit card gambling through e-wallets. Even so, UK-based players on Casoola have plenty of other options through Revolut and other prepaid cards. The latest changes in the UK gambling regulations also impacted the transactions made from VISA, Mastercard, and other credit cards. The deposit/withdrawal limits of Casoola do not apply to UK players. The casino is now accepting in limited currencies, including USD, GBP, EUR, CAD, and SEK.
Casoola Customer Support
Every Casoola Casino player gets direct access to the support staff. From the home page itself, a player can reach the casino’s customer services to fix the issues. There have been minor issues such as delays in crediting a Casoola Casino bonus or malfunctioning of a feature. The users can submit their comments and suggestions as a part of the feedback. These queries are addressed instantly, and the games and services are fixed within 24 hours. Issues with Live Dealer games are reported via live chat and fixed in real-time. There is a live chat option to connect with Casoola’s customer support free of cost. This customer support also provides its access through an international toll-free number and a dedicated email. Some professional agents mitigate the issues faced by users. All customer queries are resolved within a day, which is an impressive track record held by Casoola. It ranks high in customer support, which has been assessed by dozens of online casino reviews. Issues with software providers or e-wallets such as Skrill, Neteller, or Giropay are fixed with expert technical assistance. This unified customer support system takes good care of the users by being available through live chat every week from 9 AM to 1 AM (GMT). For issues faced during the non-working hours, sending an email is a viable option. This query gets handled only on the next working day but on priority.
Casoola Mobile Casino
Similar to the website version, the mobile web app of Casoola is equally smooth and simple. Its mobile casino offers a similar welcome package to the new players. It runs some exciting video slots and offers a new bonus for every category in the games section. It can integrate with mobile e-wallet apps, such as Skrill, Neteller, and PayPal. The mobile casino offers better visual elements for the slots and the spins. The bonus terms and other rules are not changed. But, the Casoola Mobile Casino makes its games more compatible with mobile devices. In HTML5 format, the web app developed by Genesis Global works perfectly with all the game service providers. The games at Casoola Casino are playable on Android, iOS, and all other mobile OS available.
1. Is Casoola Casino Legal?
Casoola Casino is a registered business entity. It is not a scam casino, and it is closely monitored by the Malta Gaming Authority and the UK Gambling Commission. There is no need to speculate its legitimacy. However, access to Casoola Casino is restricted in some countries. It is currently available in Australia, Denmark, Belgium, France, Great Britain, Guam (USA), Hungary, Iran, Israel, Portugal, Romania, Spain, Slovenia, Turkey, Ukraine, and the U.K. It is unregulated in the US, the USA Minor Outlying Islands, and the Virgin Islands.
2. Which are the restricted countries?
Players that belong to the United States of America and its territories, France and its territories, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia, and Greece are not allowed at Casoola Casino.
3. What is the minimum deposit required?
The minimum deposit accepted by Casoola is £10.
Casoola Casino Review – Bottom Line
This review determines that Casoola Casino is a well-structured, safe, and engaging online casino despite being a new brand. It demonstrates the ambitions of becoming a leader in this online gambling industry. Casoola is highly transparent and flexible in its services. It runs its operations reliably under the system developed by Genesis Global casinos. The terms & conditions (T&C) of this casino are fair to every new player in the online casino community. It is player-friendly and has exciting bonus offers.
Although the review also identifies some areas where the casino can improve. It needs more bonus packages for high rollers. It needs to remove some outdated table games and replace them with instant play-n-go tournaments. There can be some new features added to the live dealer table games. The bonus terms also need some updates based on the preferences of their customers.
This review also observes that several factors make Casoola Casino better than the rest. The high-yielding slots games are at the top of this list. The casino has integrated multiple payment methods. It processes the deposits & withdrawals instantly and directly through VISA, Mastercard, and Maestro cards. It rewards its top customers with scratch cards, free spins, and exclusive casino bonuses. Based on the above review, Casoola Casino is a recommended and reliable casino for everyone.